Easy Guide to Zara, H&M, Mango, Bershka, and Pull&Bear Return Policy + Comparison

Easy Guide to Zara, H&M, Mango, Bershka, and Pull&Bear Return Policy + Comparison

Ever felt tired of feeling confused and stressed about the return policies of your favorite fashion brands like Zara, H&M, Mango, Bershka, and Pull&Bear? Well, you're in luck! In this post, we're breaking down all the nitty-gritty details of each brand's return policy in a simple and easy-to-understand way. We'll be talking about things like the time frame for returns, what conditions your clothes need to be in, who pays for shipping, and more.

Why it's important to know a brand's return policy before buying?

When you're about to make a purchase, it's a good idea to know what the return policy is for the brand you're buying from. Different brands have different rules and timeframes for returns, and if you don't know what they are, you might end up stuck with something you don't want. Plus, if you do end up needing to return something, it'll be a lot less stressful if you already know the policy ahead of time. Knowing a brand's return policy can also give you an idea of how good their customer service is.

General Rules

  • Explanation of return policy: These brands’ return policies are pretty standard, but it's always good to know what you're getting into before you buy.
  • Time frame for returns: Basically, you've got 30 days for Zara, H&M, Bershka, Pull&Bear, and 60 days for Mango to return something.So, if you change your mind or the clothes don't fit, you've got a month to do something about it.
  • Acceptable conditions for returns: The item you're returning has to be in the same condition you got it in. That means it can't be worn, washed, or damaged in any way. And, it has to have the tags still on it. If the item came with a free gift, you'll need to return that too.
  • Shipping costs and reimbursement: You'll have to pay for shipping when you're returning something to Zara, H&M, Bershka, but for Pull&Bear, and Mango, it’s free. Once they've received the item, they'll give you a full refund or exchange.
  • Specifics for online purchases: Online purchases can be returned by mail, as well as in-store or at one of the Collection Points. You'll need to fill out the return form that came with your order and include it in the package.

Are there any return policy exceptions?

Some items may not be eligible for return or exchange, such as items that are marked as final sale or certain types of personal care items. Customizable Items, items such as underwear, earrings, and swimwear may not be eligible for return or exchange so pay attention to the return policy exceptions of each brand.

Reminder to check country-specific return policy:

It's also important to remember that return policies can vary depending on the country where you purchased the items. So, even if you know a brand's general return policy, make sure to check the country-specific policy as well. This can be especially important if you're making a purchase while traveling or if you're buying from an international website. Knowing the country-specific policy can help you make an informed decision about whether to make a purchase and can also save you time and hassle if you need to return an item later.

Make sure to save the comparison table below for an easy overview every time you want to return/exchange something:

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