PlayStation 5: Conditions That Are Not Covered By Its Warranty

PlayStation 5: Conditions That Are Not Covered By Its Warranty

Like any other expensive electronic device, PlayStation 5 has a warranty on the original purchaser. The warranty period is one year from the original date of purchase. It is a decent amount of time to check for any significant hardware malfunction or defects; Sony Interactive Entertainment (SIE) will repair or replace your product with a factory-recertified product. 

There are also some conditions not included in the warranty, and here we are going through each.

Damages

Sometimes we may damage our devices and wonder if the warranty is applied to these damages or not. These four conditions are the ones that you can not use a warranty for:

  1. Using incompatible products 
  2. Using any peripherals that SIE does not license or sell, including non-licensed game enhancement devices, controllers, adaptors, and power supply devices.
  3. Opening the product or any action taken within it by anyone who is not a representative of SIE or an authorized service provider
  4. Acts of God, misuse, abuse, negligence, accident, unreasonable use, or by causes unrelated to defective materials or workmanship

Other misuses

Other than the damages mentioned above, there are also a few more conditions you should be aware of:

  • If the product is used for any commercial purpose, including rental or arcade purposes
  • If the product is modified to alter capability or functionality without SIE’s written permission
  • If the product has had the serial number altered, defaced, or removed

🔔 Just a reminder:

You can also get an extended 90 days Sony warranty beyond the initial year at no charge, and you just have to register your console.

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